Airports are not happy places – even if they transport us to them. They are a breeding ground for passive-aggressive and just plain aggressive people who seem to leave their patience and common decency on the shuttle bus that transported them to the terminal gates. It doesn’t matter how glamorous your destination is, there is nothing remotely exotic about waiting in a queue at the airport while a man in a high-viz jacket rummages through your personal belongings with a suspicious eye. We all want it to be over as quickly as possible.
We try our best to make our journey through the airport a pleasant experience – whether it be by indulging in a large glass of fizz in the departure lounge, or a priority boarding pass to help you skip the snaking queue as it shuffles onto the plane.